Questions, answered.

We're in private beta right now. Public launch is planned with Batch B 2026 — likely July–August 2026. Join the waitlist and you'll be among the first to access the app at camp, with a higher starting credit limit and a free month of Alawee Pro.

Any serving NYSC corper with a valid call-up number, BVN, and NIN. Post-NYSC alumni within 24 months of POP can also sign up — we have a second product flow designed for early-career workers.

No. You need a BVN and NIN (both required for any Nigerian bank account anyway) and a valid NYSC call-up. We underwrite against your remaining service months, not your past financial history. If you've never taken a loan before — perfect, we're built for you.

None. Zero paper. We verify everything digitally against the NYSC portal, the BVN registry, and the NIMC database. The only things you need are your phone, your call-up number, your BVN, and your NIN.

About 60 seconds in typical cases. Edge cases — if your NYSC status is showing as "pending" in the portal, for example — can take up to 24 hours while we manually verify.

Your first advance maxes out at 40% of your next allawee (about ₦30,000 against the current ₦77K stipend). After three successful repayments, it steps up to 60% (about ₦46,000). We hard-cap first loans regardless of credit score to keep early-cohort defaults down.

Every advance is sized to your next allawee. If you borrow on the 15th, repayment auto-debits on the 28th (about 13 days later). If you borrow on the 1st, it auto-debits on the 28th (27 days later). You can prepay anytime with no penalty.

No — you can only have one open advance at a time. Once it's repaid on payday, your credit limit resets and you can borrow again immediately if you need to.

You have 24 hours to cancel and return the funds with no interest or fees charged. After 24 hours, the full repayment terms apply.

We model a 15-day grace buffer into every loan automatically. If the Federal Government delays the allawee, your auto-debit retries on the 3rd and the 7th of the month — no penalty fees. If it's delayed beyond 15 days, the advance rolls into the next cycle at no extra charge. This is the benefit of underwriting against a known-cycle paycheck.

A missed payment after the grace buffer means your credit limit is frozen until you catch up. We do NOT call your contacts, send SMS blasts, or threaten you. We send in-app reminders and emails. If the balance is still outstanding 60 days past due, we report it to the credit bureaus (CRC, CreditRegistry). This is standard practice and protects the broader credit system.

No. We will never call your contacts, your next-of-kin, your PPA supervisor, or anyone but you. We will never post on social media. We will never send mass texts. Our entire collection flow is: auto-debit on payday, retry on +3/+7, in-app reminders. If that fails, we write it off or take the credit-bureau route — never the harassment route.

Anytime. No prepayment penalty. If you repay early, we don't refund interest already accrued but we stop charging from the repayment date.

5% flat interest per month, plus a one-time ₦2,000 service fee. That's it. For a ₦30,000 advance over 45 days, you'd pay: ₦2,000 fee + ₦2,250 interest = ₦34,250 total repayable. That's an effective APR around 60% — versus 180-360% APR at most Nigerian digital lenders.

No. Every fee is shown on screen before you tap accept. No "processing fee," no "insurance fee," no "documentation fee," no "admin fee." One rate, one service fee. That's the entire pricing model.

NIP transfers to any Nigerian bank from your Alawee wallet are free, unlimited. We charge ₦1,500 one-time for a physical debit card; the virtual card is free. Airtime, data, and bill pay are at zero markup — we don't mark up the reseller rate.

APR math compounds short-duration loans aggressively. 5% on a 45-day advance translates to a 40-60% APR because it's annualised. But you're not paying 60% — you're paying 5% on the amount you borrow, once, for 45 days. Our rates page shows the actual naira cost of every loan size.

We partner with a CBN-licensed Microfinance Bank at launch, which regulates our lending and safeguards deposits. We've applied for our own Finance Company licence, which we expect by 2027. The MFB partnership means deposits are NDIC-protected.

Yes. Deposits are held at our CBN-licensed partner bank and are NDIC-protected up to ₦500,000 per depositor. Savings Vault funds are deployed through a licensed custodian into T-bills and money-market instruments — the same products Nigerian asset managers like Stanbic IBTC use.

Encrypted at rest (AES-256), transmitted over TLS 1.3, and never shared with third parties outside the regulatory verification flow (CBN, NIMC). We follow NDPR guidelines strictly. More detail on our security page.

No. Not to advertisers, not to third-party analytics firms, not to credit brokers. The only data we share externally is (a) what's legally required for KYC / AML and (b) aggregated, non-personally-identifiable statistics. Read the privacy policy in full.

Yes. Go to Settings → Account → Close. Your wallet must be zero and any open advance repaid first. We permanently delete your personal data within 30 days (subject to regulatory retention obligations for transaction records).

In-app chat (fastest — we aim to respond in under 15 minutes during working hours). Email support@alawee.ng. WhatsApp +234 800 ALAWEE. Or our contact page.

No. Your wallet deposits sit at our CBN-licensed partner MFB and are NDIC-protected. If Alawee as a company were to wind down, your funds would still be accessible through the partner bank's standard customer-recovery process. Savings Vault funds sit with a separate licensed custodian.

Yes — the wallet, vaults, and card keep working. We'll pre-approve a first-job salary advance 60 days before your POP. Post-NYSC corpers are our second-highest priority customer after serving corpers.