Responsible Lending.

Our commitments

Nigerian digital lenders have a reputation for predatory practices — aggressive collection, opaque fees, and rates that trap borrowers. We know this because corpers told us. These commitments are how we run the business, and we've made them public so you can hold us to them.

1. Affordability checks on every loan

We never lend more than 60% of your next allawee, regardless of how well you've repaid before. We never lend past your final month of service. We model a 15-day payday-delay buffer into every loan. These are hard limits, not guidelines.

2. Rates that make sense

We charge 5% monthly interest and a flat ₦2,000 service fee per advance. We do not compound. We do not layer "processing," "insurance," or "administrative" fees. Our effective APRs are between 60%-200% — which is high in absolute terms but less than half of what Carbon, FairMoney, or Branch charge for equivalent loans.

3. No aggressive collection. Ever.

Our full collection playbook:

1. Auto-debit on your payday (day 28, typically)
2. If that fails: retry on day 31 and day 35
3. In-app reminder and email from day 28 onward
4. After 60 days past due: credit bureau report (CRC / CreditRegistry), as required by CBN regulation

What we never do:

• We do not call your contacts, your next-of-kin, or your emergency contacts
• We do not send SMS blasts to your phone book
• We do not post on social media about your debts
• We do not use third-party debt collectors who employ any of the above tactics
• We do not use threatening language in any communication

4. Hardship options

If your allawee is genuinely delayed (illness, personal emergency, payment system failure), contact us. Options include:

• Extension of the repayment date by up to 30 days at no extra cost
• Split repayment across your next two allawees
• Pause on further borrowing while you catch up

You access these through in-app chat or by emailing hardship@alawee.ng.

5. Transparent pricing

Every rate, every fee, and every total repayment amount is shown on screen before you tap "accept." Our full rates page lists every charge across every product. We will never add a new fee without 30 days' written notice.

6. Limits on repeat borrowing

To prevent debt spirals, we cap you at one active Advance at a time. You cannot take a new advance to repay an existing one. If you repay and immediately try to re-borrow the same amount repeatedly, our system flags this as a sign of underlying stress and we will proactively reach out to understand your situation.

7. Financial literacy

Every corper who signs up gets access to a short in-app guide on managing the allawee — covering auto-split, emergency funds, and when borrowing genuinely makes sense versus when it doesn't. We'd rather you borrow less and build healthier habits than maximise our loan book.

8. Accountability

If we ever fail any of these commitments, call us out. Email accountability@alawee.ng or post publicly — we will respond publicly. These commitments are part of our company mission, not a marketing doc we wrote once.

Regulatory compliance

Alawee's lending activities comply with the Central Bank of Nigeria's Framework for Digital Lending Operations. We are registered with the FCCPC (Federal Competition and Consumer Protection Commission) as a Digital Money Lender, and we work in partnership with a CBN-licensed Microfinance Bank.